Reasons For OnTrac Tracking Not Updating Janky Tracking Systemīetter UX (User Experience) requires that a recipient gets updated about any move their package moves, but sadly, OnTrac doesn’t bother about making an epic Recipient experience.įor example, when I was expecting a package from Shein, the package status turned to “Out for Delivery” for two days.

Now that you are here, you could be worried about why your OnTrac package status isn’t updating at all. When I bought my items at Best Buy, my shipping details showed that OnTrac was responsible for making the final delivery to my doorstep.Īfter the tracking status showed “Awaiting Package” two days later, the tracking never updated, and after two weeks of back and forth with them, the package finally showed up.Īll these happened when Best Buy had already shipped that package! What an inconvenience! One of the reasons for such 1-star ratings is “OnTrac Tracking Not Updating.” As of the time of writing this, OnTrac is rated as one of the worst last-mile delivery companies in the world.

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